Privacy Policy

1. Introduction

Calynx Technologies ("CALYNX", "we", "us") operates calynxapp.com. This policy describes how we collect, use, and protect your data when you use our services.

2. Data We Collect

• Account information: name, email address, phone number.
• WhatsApp conversation data: messages processed for scheduling purposes.
• Calendar data: availability windows and appointment details from connected calendars.
• Usage analytics: anonymous, aggregated usage data to improve our service.

3. How We Use Your Data

• Provide automated scheduling services.
• Send appointment confirmations and reminders.
• Improve our AI conversation system.
• We do NOT sell your data to third parties.

4. Data Storage and Security

Your data is stored on AWS infrastructure within the European Union. All data is encrypted at rest and in transit, and access is restricted to authorized personnel only.

5. WhatsApp Data

We process WhatsApp messages solely for the purpose of appointment scheduling. Messages are stored securely to maintain conversation continuity. You can request deletion of your data at any time.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) you have the right to:

• Access, correct, or delete your personal data.
• Request data portability.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

7. Contact

For any privacy-related questions or data requests, please contact us at: hello@calynxapp.com — Calynx Technologies, Spain.

8. Updates

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.